Returns

Orders can be cancelled up to 14 days after purchasing. The full order amount will be refunded. You will only have to pay for the return shipment of your order to Flügel shop in The Netherlands. We can only accept returns that – where reasonably possible – contain all delivered items and are in their original packaging. To return an order, please use the form below. After receiving your return shipment we will process your refund within 14 days.

 Return exceptions

  1. Sealed products cannot be returned when the seal has been broken;
  2. Custom products made according to customer specifications cannot be returned;
  3. Products of personal nature cannot be returned;
  4. Products that cannot be shipped back due to their shape, weight or nature cannot be returned;
  5. Products that have been used/worn cannot be returned.
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